Why IT Support
IT support is all about helping people use technology smoothly, from computers and phones to systems and networks. IT support specialists are often responsible for setting up new users with the tech they’ll need, overseeing computer systems, and troubleshooting problems with that tech whenever they arise. Any company that uses technology requires IT support, so these skills are in-demand across industries. If you like helping people solve problems, particularly issues with technology, then IT support could be the career for you.
Benefits of the field:
- High salaries
- Growth potential
- Engaging, people-focused work
Our graduates work for the world’s top tech companies
Pay $0 upfront
Build a career based on your potential, not your bank account. We invest in your success upfront. Once you’re employed making $40,000 or more, you’ll pay $95 for 60 months.
- Learn in-demand skills
- Land a new job
- Pay only after you’re hired
- Support the next class
Learn on your time, from anywhere, while keeping your day job
Your coursework and meetings are online. Live meetings are only 3-5 hours per week. You can complete the coursework in-between shifts, on weekends – whatever works for your life.
Monday, January 10
Java Development Course
- At Work 8am – 3pm
- Online Class 3pm – 5pm
- Daycare pick-up 5:15pm
- Family Dinner 6pm
- 1:1 Career Coaching 8pm
Work with a team dedicated to your success
Meet regularly with a career coach and squad of your peers to keep you on track. After you graduate, you’ll join a network of hundreds of Merit America grads.
How does Merit America Compare?
|Merit America||Tech Bootcamp||Community College|
|Course Length||14 weeks||20-24 weeks||50-100 weeks|
|Organization Type||Non-profit||For-profit||For-profit or Non-profit|
|Training and Job Search Support||Yes||Yes||Varies|
Ready to get started?
Apply for an upcoming
IT Support cohort
Get the IT Support skills employers are looking for
IT Support fundamentals
Build your foundation by learning technical support, troubleshooting, computer networking, operating systems, systems administration, and Office 365 administration. These skills are the backbone of the IT stack at modern companies.
In the IT Support field, you’ll have to explain technical details to non-technical audiences. Learn the techniques and frameworks the best IT teams use to serve their customers.
Acing the interview
Building a career in IT Support goes far beyond technical skills. Standout in the interview process by building an effective resume and cover letter, and learn the best way to answer common technical interview questions.
Want to know more?
Enter your email to download the detailed course syllabus.
Frequently Asked Questions
Merit America provides a blended learning environment where you will participate in live virtual meetings and complete coursework independently online.
We leverage learning tools such as the widely used digital workplace platforms and software, including: Zoom, Slack, Google Suite, and our customized Merit America Learner Portal.
If you don’t have a bachelor’s, you’re eligible for the program if:
- You have a high school diploma or GED.
- You are a fluent English speaker, reader, and writer.
- You currently reside in the U.S and are authorized to work in the U.S.
- You have access to a laptop or desktop device that can connect to the internet.
- You will be seeking full-time employment upon completion of the program.
If you do have a bachelor’s, you’re eligible for the program if all of the above is true as well as:
- Your graduation year was more than 5 years ago AND
- Your income for the last 12 months was less than $35,000.
- You do not have a graduate degree.