Break into tech with

IT Support

Gain skills and a Google Certificate in 14 weeks without quitting your day job. Pay $0 upfront.

  • 14 weeks
  • 20 hours/week
Toya, Client Support     Tech Consultant at Intact Technology
Why IT Support

Claim Your Spot in Our 2024 Cohort!

Secure your spot in our upcoming IT Support cohort before it’s too late. This is your chance to ignite a career transformation. Don’t hesitate—apply today!

Why IT Support

IT support is all about helping people use technology smoothly, from computers and phones to systems and networks. IT support specialists are often responsible for setting up new users with the tech they’ll need, overseeing computer systems, and troubleshooting problems with that tech whenever they arise.

Any company that uses technology requires IT support, so these skills are in demand across industries. If you like helping people solve problems, particularly issues with technology, then IT support could be the career for you.

Benefits of an IT Support career:

  • High salaries
  • Growth potential
  • Engaging, people-focused work

Our alums work for the world’s top tech companies

$0 Upfront Tuition

Pay $0 upfront

Build a career based on your potential, not your bank account.

  1. Learn in-demand skills
  2. Land a new job
  3. Pay only after you’re hired
  4. Support the next class
Flexible Schedule

Work Life Balance

Your third-party coursework and Merit America career coaching services are online. Live meetings are only 3-5 hours per week. You can complete the coursework in-between work shifts, on weekends – whatever works for your life.

My Calendar

Monday, January 10

Merit America Program

  • At Work  8am – 3pm
  • Online Coursework  3pm – 5pm
  • Daycare pick-up  5:15pm
  • Family Dinner  6pm
  • 1:1 Career Coaching  8pm
Supported Learning

Work with a team dedicated to your success

Meet regularly with a career coach and squad of your peers to keep you on track. After you finish, you’ll join a network of thousands of Merit America alumni.


  • Michael, Career Coach

    How’s your coursework going this week?

  • Cora

    I’m really struggling with my resume…

  • Michael, Career Coach

    You’ve got this! Let me connect you with our job success coach, Teresa.

    Also, something to look forward to: you’re only one week away from completing your Google Certificate!

How does Merit America Compare?

Merit AmericaTech BootcampCommunity College
Course Length14 weeks20-24 weeks50-100 weeks
In person/RemoteRemoteRemoteIn-person/Remote
Part-time? 20 hours Varies Varies
Maximum Payment/Tuition$5,700$16,000-$19,000$5,000-$10,000
Certificate Google IT Support CertificateVaries
Organization TypeNon-profit (Merit America collaborates with for-profits)For-profitFor-profit or Non-profit
Coaching and Job Search Support Yes Yes Varies
Downside Protection Yes Varies No

Claim Your Spot in Our 2024 Cohort!

Secure your spot in our upcoming cohort before it’s too late. This is your chance to ignite a career transformation. Don’t hesitate—apply today!


Get the IT Support skills employers are looking for

  • Technical foundation

IT Support fundamentals

Build your foundation by learning technical support, troubleshooting, computer networking, operating systems and systems administration as part of your Google IT Support Certificate training. Plus, learn Microsoft 365, Azure Fundamentals, Excel Basics, Windows 10 and ticketing systems. These skills are the backbone of the IT stack at modern companies.

  • Professional skills

Customer service

In the IT Support field, you’ll have to explain technical details to non-technical audiences. As part of your Google IT Support Certificate training, you’ll learn the techniques and frameworks the best IT teams use to serve their customers.

  • Job search techniques

Acing the interview

Building a career in IT Support goes far beyond technical skills. Standout in the interview process by building an effective resume and cover letter, and learn the best way to answer common technical interview questions as part of your Merit America career coaching services.


Frequently Asked Questions

Not sure where to begin?

Learn more about how you can break into a new career