Workforce Program | Start a Technology Career – Merit America

Build your future in

  • Cybersecurity
  • Data Analytics
  • Operations
  • IT Support
  • UX Design
  • Project Management
  • Human Resources
  • Supply Chain Planning
  • Semiconductor
  • a career you’ll love

A nonprofit helping you change careers without quitting your day job.

Find Your Future Career
Image of a man wearing glasses smiling and sitting with arms folded.
Gregory, Overnight Stocker     Systems Administrator at ManTech
Tonya, an IT Support alumni, stands smiling at the camera.
Toya, Client Support     Tech Consultant at Intact Technology
Vi, a Merit America alumni, stands smiling at the camera.
Vi, National Guard     Software Engineer at Accenture

Thousands of learners have changed their lives without a four-year degree

What made Merit America special for me was a shared experience and a coach who wants nothing more than your success.
HalidIntegration Engineer
I went from being a stay at home mom to working full-time as a software engineer.
AlisonSoftware Engineer
Merit America and Amazon gave me the confidence I needed to get into IT. A year ago, I wouldn’t have said I’d be working in IT, but here I am today!
AmyIT Equipment Coordinator
Without Merit America, I don’t know where I would be career-wise. It’s been a life-changing experience, and I’m proud to be a Merit America alum.
HenrySupport Operations Specialist
Merit America built my confidence and my skill set. I would not have been able to get the jobs I’ve had without Merit America’s help.
MoniqueLogistics Engineer
Merit America allowed me to upskill myself without having to worry about spending the time or money on college.
KoryIT Software Developer
Merit America has changed my life entirely through enhancing my transferable skills, boosting my confidence, and embracing my unique interests.
BrianaIT Support Specialist
The flexibility was great! I was working 50–60 hours per week and was able to keep up with the program. I really enjoyed the coursework.
HeatherData Analyst
Merit America was the stepping stone I needed. It was a huge boost. This is my foot in the door to the next step.
LauraEDI Integration Coordinator
I had no tangible qualifications to put on a resume and couldn’t afford training and exams. Merit America provided everything I was looking for.
YvesIT Helpdesk Technician
Programs like Merit America allow you to open a door that otherwise you would not be able to.
SandraTech Consultant
Attending Merit America has not only equipped me with more tools in the tech field, but it has also brought me a network of support.
MichelleWeb Developer
The professional coaching at Merit America was the biggest piece for me. It separates Merit America from other programs.
AlixDirector of IT
Merit America is invested in helping people succeed not only in their work life, but in life in general.
ToyaTech Consultant
I learned a lot of skills I was never taught. The coach meetings gave me the accountability I needed to succeed.
WillieTech Support Technician
Merit America has changed so much for me that I couldn’t be more grateful. I felt like I would never get out of the dead end that I was in.
ReyMarketing Specialist
Merit America has greatly improved my coding abilities and my job prospects. My professional skills are much better, including searching for jobs!
BruceEngineering Apprentice
Everything I learned in the Merit America program, I do at my job.
RhondaHelp Desk Specialist
Merit America gave me the tools and resources to further my learning in IT.
AkilahT2 Flex Force
It’s a great program that pushes you to learn every day. The program is set up to help you succeed.
ViSoftware Engineer
My new career in IT has provided me with opportunities for success that I didn’t have before, and I owe my move into this career to Merit America.
JoshuaIT Support Analyst
I’ve always wanted to learn Java and had looked at options available at community colleges. It was going to cost me more and take longer than Merit America.
ElizabethSoftware Engineer
At Merit America, I knew I had people — the Merit America team as well as my peers — in my corner pushing me and helping me, no matter how tough it got.
EbauniBusiness Analyst
Programs like Merit America give people with great minds a chance to pursue their dreams. To any Merit America learner, know that you’re in the right place.
CoreyCloud Operations Support Associate
Through the program I learned how to effectively pitch myself to an employer, and was given great resources to rework both my resume and cover letter.
ShonneriOperations Support

Real-life wage gains

The majority of our alumni provide outcome data and report an average annual wage gain of nearly $21,000 three or more months after completing the program — raising their average pre-program salary from $27,800 to $48,500 post-program.

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A Merit America alum at their workplace
+$21K Average annual wage gain

3+ months after completing the program

Learn on your time, from anywhere, while keeping your day job

Our programs are built for people with busy lives. Your coursework and meetings are fully online, with just 3–5 hours of live meetings per week. Complete your technical coursework — through providers like Google — in between shifts, on weekends, or whatever works for your life.

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A learner studying at home
Course Calendar
Monday, January 10
IT Support Career Track
  • At Work8am – 3pm
  • Online Coursework3pm – 5pm
  • Daycare pick-up5:15pm
  • Family Dinner6pm
  • 1:1 Career Coaching8pm – 9pm

Work with a coach dedicated to your success

Get personalized career coaching and join live, topic-based workshops that fit your schedule, while technical advisors provide dedicated support for your coursework. You choose your own coach and can take advantage of evening and weekend availability, so you always have help when you need it.

Meet our coaches arrow_forward

Our alumni work for the world’s top companies

Amazon JPMorgan Chase Google Accenture Infosys Instacart Lyft DoorDash Intact Technology Tesla

Real outcomes, backed by real data

Learn AI-powered, in-demand skills

Our programs are built for working adults—part-time, flexible, and focused on real-world results. You’ll earn industry-recognized credentials, master in-demand technical skills, and learn to work with AI the way employers actually expect.

16 weeks 18 hours/week Google IT Support Certificate

IT Support

Build job-ready technical skills through live workshops, hands-on labs, and 1:1 coach guidance. You’ll finish with a portfolio and practical experience ready for the job market.

What you’ll learn

  • SysAdmin & InfrastructureMaster Active Directory, DNS, DHCP, Microsoft 365, and system recovery in Windows and Linux.
  • Security & NetworkingDevelop key skills in encryption, authentication, and use tools like tcpdump for network testing.
  • Cloud & TicketingGain hands-on experience with cloud computing, system backups, and enterprise ticketing systems.
  • Career Coaching & Interview PrepPractice AI-powered mock interviews and translate your past work experience into a competitive tech resume.
Explore IT Support

Not sure which path fits your skills?

Take the career quiz

$0 upfront, flexible options for every learner

Build a career based on your potential, not your bank account. You won’t pay anything until at least three months after you complete or exit your program — with the option to defer until you’re earning at least $40,000.

Payment option Details
$0 Down with a Zero Percent Loan from Ascent
Ascent Funding offers a Zero Percent Loan that you can use to pay for Merit America. You can learn more about the $0 Down With a Zero Percent Loan from Ascent at Ascent Funding.
Employer Sponsorship
Some employers or organizations may partially or fully cover the program costs for eligible learners. Any remaining amount can be covered with self-pay or a Zero Percent Loan. Reach out to your employer to see if they can sponsor your program costs.
Pay in Full Up Front
If you prefer to pay the entire program cost upfront, please send an email to success-sharing@meritamerica.org requesting to pay in full.
Opportunity For All
If you apply for an Ascent Zero Percent Loan and do not qualify, are not sponsored by your employer, and cannot pay in full upfront, you can apply for the Opportunity For All, which will cover 100% of the cost for Merit America. To learn more, reach out to our Admissions team for additional information.

The Merit America Guarantee

If you complete the program and don’t earn at least $40,000 within two years, we refund what you paid. Plus, you have 5 weeks to cancel with no penalty.

We envision a world in which anyone can advance their life based on merit, not money

We’ve generated $1B+ in wage gains, connecting talented learners to in-demand careers through a combination of third-party technical training from industry-recognized partners with best-in-class coaching and peer support, building a pathway to the middle class. To get there, we focus on:

  • Family-sustaining careers: Merit America analyzes tens of millions of job postings to identify the roles that offer the shortest path to higher wages and the job markets with the greatest demand.
  • An effective combination of tech & “touch”: We offer fast part-time training programs designed for working adults, combining flexible online learning led by third-party providers with our best-in-class coaching.
  • A singular focus on wage gains: We equip learners to pursue opportunities across a broad constellation of local and national employers, helping them launch higher-paying, family-sustaining careers.
A Merit America learner
A learner studying
A Merit America learner
A learner at work

Don’t just land a job, build a career

Our learners’ success rate is 75%, meaning nearly three out of four alumni with outcome data reported a better job or earned a salary above our success benchmark.

Succeeding in the modern workforce requires more than technical skills. Alongside the training offered by providers like Google, you will receive the holistic support to build the AI-resilient skills you need to stand out. As you work toward your industry-recognized certificate, you will build new technical capabilities while actively developing your professional toolkit.

You will join live, topic-based workshops and receive personalized 1:1 career coaching to focus on the exact skills you need most. Through this guidance, you will learn how to translate the valuable experience you already possess as a talented worker into the professional language employers expect.

To ensure you are fully prepared, you will also access a Technical Advisor for coursework help, connect with a community of peers and build a showcase-ready portfolio to prove your practical capabilities. This comprehensive support ensures that upon completing the program, you are fully equipped to step into your new, well-paying career.

We prepare you for an AI-integrated workforce by weaving practical AI skills directly into your journey, ensuring you feel confident in today’s evolving job market. In fact, 70% of Merit America learners feel positive about AI, compared to just 48% of workers. You will build foundational AI literacy and learn to use emerging tools to draft your resume, practice for interviews, optimize your portfolio, and launch a strategic job search plan. By the time you complete the program, you will be highly capable of leveraging AI to advance your new, family-sustaining career.

At Merit America, you are never on your own.

From day one, you are paired with an expert career coach skilled in career strategy, professional development and job search navigation to help you uncover your unique strengths and stay focused on your goals. And while your career coach supports your professional growth, our expert technical advisors are right there to support you directly with your coursework.

Coaching adapts to your needs and offers evening and weekend availability so you can get support when it works for you.

Transitioning to a new career takes strategy, which is why we offer Job Search Your Way. After completing your technical training, you choose how you want to engage in your job search.

You can opt into our Alumni Career Accelerator for up to six weeks of structured 1:1 coaching to build momentum right away. If you prefer more flexibility, you can utilize our on-demand Career Services for targeted help with interview preparation or offer negotiation whenever you need it.

Not sure where to start?

We’re here to help

Whoever you are and wherever you’re starting from, our team is here to answer questions, walk you through your options, and help you find a career track that fits your skills, lifestyle, and goals.