Join Our Team

Why Merit America?

We drive transformative impact for learners at unprecedented scale, sustained by a diversified, scalable business model and a world-class team that embodies operational excellence. Our team is committed to creating a diverse, equitable, and inclusive community where each individual has the opportunity to succeed.

At Merit America, we are committed to our values.

Our values drive “how” we do what we do, and serve as the bedrock for our culture. Someone once said that culture is “what you reward and what you allow” – we will recognize and celebrate behaviors that demonstrate our values, and we will not tolerate behaviors that go against them. Nothing is more important than the culture that we collectively build, and your leadership in finding ways for us to best live our values is essential.

Our Benefits

For those who want a work life balance

For those who want coverage inside and outside their home office

For those who want to learn and grow

Our Commitment to Equity in Hiring

Merit America is committed to creating a diverse, equitable, inclusive, and just workplace. We believe this starts with hiring.

Encourage everyone to apply to any job that aligns with their skills

Emphasize skills over degrees

Ensure 50% of final candidates reflect BIPOC demographics

Uphold our compensation philosophy

Maintain the same salary for the same job

Conduct panel interviews to reduce bias

Our Process

Below is an illustrative example of our hiring process. Qualified and top candidates from each step will move to the next step. The hiring process may vary slightly by role.

Frequently Asked Questions

When can I expect to hear back about my application?

We do our best to move candidates through our process as quickly as possible. Sometimes the volume of candidates we receive is high, and we aren’t always able to get back to you as quickly as we’d like! If you haven’t heard from us, your application likely hasn’t been reviewed yet. You’ll hear back from our team whether you’re moving forward in the hiring process or not. Sometimes our interview process can take up to 8 weeks, so please be patient with us.

What can I do to stand out amidst a competitive candidate pool?

Apply early: We recommend applying early when you spot a role you’re interested in. A cover letter is not required, but it never hurts to include a tailored concise cover letter detailing your relevant experience and interest in our organization (we can always tell when you submit a generic cover letter!). This is also a great opportunity for you to show us why you’re interested in Merit America and why you want this job in particular.

Tailor your resume to the role: We also recommend tailoring your resume to the role. It should be very clear to our recruiting team that you have the skills and qualifications that we’re looking for.

Volunteer for mock interviews: We are always looking for volunteers to help with mock interviews. Volunteering is a great way to get involved in our organization, meet some of our learners, and see the way we operate, as well! If you are interested, you can sign up here.

I see multiple positions I’m interested in. Can I apply for multiple roles?

What is WePow? Do you have any tips for doing well on that interview?

WePow is an asynchronous video interview platform, meaning you’re the only one actively participating in the interview. We have predetermined questions that will help us get a better understanding of why you’re interested in Merit America and that position in particular and will give you the opportunity to talk about your experience in regards to the role. Some tips for doing well:

– Do your research on Merit America and reflect upon why you want to work for us and in this role.
– Be yourself! We want you to be your authentic self throughout this process.
– We know that talking to yourself in a one-way interview can feel awkward, but do your best to not be nervous! Some people find it helpful to ‘mock interview’ themselves and practice speaking about your experiences when no one is on the other end replying back. A great way to do this is in front of a mirror.
– Be conscious of your time to answer. Most questions have a 2-3 minute time limit. Make sure you’re concise with your answers and wrap up your thoughts before the time runs out.
– Be sure to complete the WePow within the time frame given (usually within 3 days).
– WePow is best used in the most up to date version of Firefox, Edge, or Chrome. WePow is also compatible with iOS and Android devices, but we recommend using a laptop or desktop with a camera and microphone.

What is the interview process like?

I have all of the qualifications listed for the role, but I wasn’t offered an interview. Why?

Our Jobs

We encourage you to apply if you can demonstrate many of these skills and competencies.

See Open Roles

	We are bold, innovative and optimistic; we challenge ourselves to push the boundaries of what’s possible and we believe deeply in the potential for our work to change millions of lives
	We own our ambitious goals and we consistently deliver; we focus on driving meaningful learner outcomes above all else
	We are reliable, honest and committed teammates; we ask each other for help and are “all hands on deck” whenever needed; we challenge each other and value diversity of thought, but we “commit” to a path forward even when we disagree
	We are nimble and resilient learners; we welcome feedback, we learn from failure, and we continually develop our expertise
	We are deeply empathetic and passionate about our learners and partners; we believe fully in their ability to succeed and we extend grace to all
	We are fun-loving, healthy, and humble; we bring our whole selves to work and we celebrate our successes