Join Our Team
Join us in shaping pathways to the middle class. Discover our mission and values as you embark on a rewarding journey with Merit America.
Why Merit America?
We create transformative impact for learners on an unprecedented scale, supported by a diversified, scalable business model and a world-class team dedicated to operational excellence.
To date, we have collaborated with over 10,000 learners, with 84% of Merit America alumni achieving positive career outcomes. Our team is devoted to fostering a diverse, equitable, and inclusive community where everyone has the opportunity to succeed.
Benefits for those who want:
- Continue your learning: True to our “Learn Constantly” value, we encourage ongoing learning via a $500 personal development stipend and a $2,000 education reimbursement.
- Innovate and create: At Merit America, we encourage innovation and creativity. To help experiment with new ideas, we offer a a $2,500 innovation grant contest for employees to meaningfully advance our work.
- Connect and build communities: Our employees can join a number of affinity groups to build communities across lines of similar identities or shared interests. We also offer engaging spaces for avid book readers, pet owners, food lovers, etc., alongside location-based groups for our colleagues to connect.
- Embrace flexible work: Merit America operates on a 4-day work week, and our teams work fully remote across the United States.
- Recharge through vacation and office closure: We believe in restorative breaks and offer unlimited vacation time off. We also take 2-weeks end-of-year and 1-week July 4th holiday office closure for our whole organization.
- Prioritize parental leave time: We understand the importance of bonding with our little ones. Merit America offers 4 months of fully paid parental leave.
- Take a sabbatical: For all of the hard work our colleagues committed to our mission, we offer 5-week sabbatical after 5 years of service.
- Invest in your wellness and health: We offer comprehensive medical, dental, & vision insurance, an employer-funded Health Reimbursement Account, as well as dependent care & medical care Flexible Spending Account. Merit America also provides company-paid life insurance and disability coverage.
- Set up your Work Space: Our organization provides a phone & computer stipend each month and a one-time reimbursement for home office setup that can be used for office supplies, a computer, or office furniture.
- Plan ahead for retirement & your future: Merit America contributes to employees’ 401K with the option for additional individual contributions.
Transparency Around Salary
At Merit America, we believe in transparency, especially around salary and compensation. You’ll have clear information regarding the compensation package from the moment you apply and throughout the hiring process. Our compensation is benchmarked nationally to ensure our salaries are competitive, and we uphold a negotiation-free compensation package.
Our Affinity Groups
Affinity groups are voluntary, employee-led communities that foster a sense of belonging, provide support and promote diversity and inclusion within Merit America. These groups provide a space for individuals from historically excluded groups who share common backgrounds and experiences, allowing for networking, support, and collaboration. A few examples include:
✓ Asian American/Pacific Islander (AAPI)
✓ Black at Merit
✓ Somos Meritos
✓ Age 40+
✓ Be Well at Merit
✓Pride at Merit (LGBTQIA+)
✓ Neurodivergent at Merit
✓ Merit Parents
✓ Invisible Illness at Merit
✓ Merit Program Alumni
✓ QTs at Merit
Our Commitment To Our Values
Our values drive “how” we do what we do and serve as the bedrock for our culture. Someone once said that culture is “what you reward and what you allow” – we will recognize and celebrate behaviors that demonstrate our values and not tolerate behaviors that go against them.
Nothing is more important than the culture we collectively build, and your leadership in finding ways to best live our values is essential.
 | We are bold, innovative and optimistic; we challenge ourselves to push the boundaries of what’s possible and we believe deeply in the potential for our work to change millions of lives |
 | We own our ambitious goals and we consistently deliver; we focus on driving meaningful learner outcomes above all else |
 | We are reliable, honest and committed teammates; we ask each other for help and are “all hands on deck” whenever needed; we challenge each other and value diversity of thought, but we “commit” to a path forward even when we disagree |
 | We are nimble and resilient learners; we welcome feedback, we learn from failure, and we continually develop our expertise |
 | We are deeply empathetic and passionate about our learners and partners; we believe fully in their ability to succeed and we extend grace to all |
 | We are fun-loving, healthy, and humble; we bring our whole selves to work and we celebrate our successes |
Frequently Asked Questions
Hear From Our People
Our leadership values the work and well-being of both employees and learners. Collaborating with passionate and dedicated colleagues who share a goal of creating positive change makes it even more rewarding.
Crystal Fernandez
Social Coordinator
The best part of my job is the opportunity to be a part of our learners’ success stories. I’m honored to make a meaningful impact and work with a team who is equally as committed to the work we do.
Allie Johnson
Job Success Coach
There are so many great things about working at Merit America, but it is our mission that first intrigued me. Our talent acquisition team is doing some really innovative things in this space!
Chelsea Hankins
Talent Acquisition, Selection
The best part about working at Merit America is the work-life balance. During our weekly meetings, my manager centers care by giving me space to share what’s top of mind, both personally and professionally.
Tymerra Coleman
Senior Manager, DEI
Everyone is so friendly, caring, willing to lend a hand, and genuinely wants to build relationships. This is a space where you feel like you can show up as your true, authentic self every single day.
Tyler Adams
Senior Development Manager
It’s been great to be part of a team that not only works towards our mission but cares about you too.
Jenell McMillon-Prince
Talent Acquisition, Selection
Working at Merit America gave me the opportunity to be more present and purposeful in my life through 4-day work weeks, incredible benefits, and a culture of support created by our affinity groups.
Maisy Adams
Program Success Manager & Career Coach
Our team’s foundation is serving learners, coupled with resilience, trust, and a great sense of humor. It’s a privilege to do meaningful work, and I’m grateful to do so with such a smart and caring team.
Thu Do
Head of Experience Design
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