How It Works

Interested in Merit America? Here you’ll find everything you need to know about our programsβ€”and how we’ll help you prepare for a new career in as little as 16 weeks, no previous experience required.

How It Works – Merit America
The Program

Prepare and land the job through key steps in our program

Three phases, each building on the lastβ€”from your very first week of learning to your first day in a new role. Flexible enough to keep your day job. Structured enough to get results.

Phase 01
Foundations
Phase 02
Immersion
Phase 03
Job Search Your Way

Get oriented, meet your coach, start building

Starting a new career is a big step, and we’re here to make it as smooth as possible. This phase is your chance to experience Merit Americaβ€”to see how the coaching feels, how the coursework fits your schedule, and to gain fundamental professional skills. If you find it isn’t right for you, you have up to 5 weeks to cancel with no penalty.

Get started for $0 upfront
A typical week at Merit America10–15 hrs/week Β· All online
Mon
Tue
Wed
Thu
Sat
9 AM
11 AM
1 PM
5 PM
7 PM
9AM–5PM
Day Job
6–8PM
Coursework
9AM–5PM
Day Job
7PM
Workshop
9AM–5PM
Day Job
6PM
Self-study
9AM–5PM
Day Job
7PM
Workshop
10AM
1:1 Coaching
1PM
Self-study
Day Job
Merit America
1:1 Coaching
Self-study

Build the skills that get you hired

This is where the real transformation happens. Immersion combines rigorous technical coursework with professional development designed to prepare you for actual job interviewsβ€”not just a certificate.

You’ll join live, topic-based workshops at times that work for you, connect with peers on the same journey, and work with coaches who keep you on track. By the end, you’ll have a portfolio, a polished resume, and the confidence to compete.

All coursework is online and self-paced. Most learners spend 10–15 hours per weekβ€”evenings, weekends, whenever works for you.

Explore career tracks

Google Career Certificate

Recognized by 150,000+ employers

IT Support Professional
Verified Β· Merit Americaβœ“ Active
IT SupportNetworkingSecurity

Land the job on your own terms

After Immersion, you’re in control. There’s no single required pathβ€”you choose how and when you engage in your job search based on your goals, timeline, and life.

Option A

Alumni Career Accelerator

A focused sprint with weekly 1:1 coaching, accountability targets, and access to job search tools and opportunities.

Option B

Flex Career Support

On-demand coaching for mock interviews, resume refinement, salary negotiation, and job boardsβ€”whenever you need it.

Regardless of your path, all alumni keep access to the Perspectives Wellness Program, lifetime Coursera access, continuing education credits, and our full alumni networkβ€”always.
Job search phase
What You’ll Gain

Everything you need to go from learner to earner

We designed every part of this program to address the real barriers to career changeβ€”not the ideal ones.

Industry credentials
Industry-Recognized Credentials

A certificate employers actually look for

Every Merit America program includes an industry-recognized credentialβ€”most often a Google Career Certificateβ€”that hiring managers at leading companies actively seek out. This isn’t a participation trophy. It’s proof you can do the work.

Credentials vetted by real hiring data from millions of job postings
Paired with a portfolio and job-ready materialsβ€”not just coursework
Available in IT Support, Data Analytics, UX Design, Cybersecurity, and more
See career tracks
Merit AmericaNikkia is active
#general
#job-search
#coaching
#alumni
N
Nikkia
C
Carlos
Nikkia Β· Career CoachMerit America
Today
N
Nikkia6:02 PM
Great job on your resume updates! πŸŽ‰ The new format is so much cleaner. Recruiters will notice.
πŸŽ‰ 2
Y
You6:14 PM
Thanks! Can we book a session this week to prep for interviews?
N
Nikkia6:17 PM
Absolutely! I have evenings and weekends openβ€”pick whatever works.
Choose a coaching session time
Tuesday Β· 7:00 PM
Thursday Β· 6:30 PM
Saturday Β· 10:00 AM
Message Nikkia
Career Coaching

A coach who knows your name and your goals

Online courses have a completion problemβ€”most people start, few finish, and almost none land new jobs from them alone. That’s why we pair every learner with a dedicated career coach from day one. Not a chatbot. Not a ticket queue. A person invested in your specific outcome.

Learners also choose their coach as part of enrollment, with coaching options that include evenings and weekendsβ€”making it easier to get support without rearranging work schedules or family responsibilities.

Personalized growth plan built around your life, schedule, and strengths
Resume, LinkedIn, cover letter, and interview coaching included
Live workshops weeklyβ€”you choose the topics and times that matter most
Meet our coaches
Jordan A.
Jordan A.
Help Desk Specialist Β· IT Support
Open to Work IT Support
T
Tech Recruiter Β· TechCorp
Hi Jordan β€” your profile came up in my search. I’d love to connect about a Help Desk opening.
Accept Connection
R
Talent Recruiter Β· NetSolutions
Hey Jordan β€” I came across your profile and think you’d be a great fit for a Network Engineer role we’re hiring for. Would love to connect!
Accept Connection
Expanding Networks

Doors that don’t open from a job board

We don’t just help you apply to jobsβ€”we help you expand your network with employers who are actively looking for talent like you. Our alumni are taught where to look, how to showcase their resume, and how to get hired through access to events, tools, and resources.

Enhance your LinkedIn profile to attract career-related opportunities with recruiters
Referrals, warm introductions, and career fair access through Career Services and coaching support
500+ companies have hired our alumni through tailored job search support
Alumni community
Lifelong Community

You’re an alumnus for life

When you finish Merit America, you don’t lose access to everything you’ve built. Our alumni community stays open to you indefinitelyβ€”because career growth doesn’t stop at your first job offer.

Free Coursera access for lifeβ€”keep building skills in any direction
Continuing education credits with Northeastern, SNHU, WGU, and Golden Gate University
Virtual events, monthly newsletter, networking, and Alumni Career Coach access after program completion
Read alumni stories
Your Team

Don’t change careers alone

From day one, you’ll have a dedicated team invested in your success. You’ll never navigate this journey on your ownβ€”and your wins will always feel like ours too.

Admissions Advisor
Before you start

Admissions Advisor

Navigate program details, explore every option to cover the cost, and figure out whether Merit America is the right fitβ€”before you commit a single dollar.

Learn about Admissions
Career Coach
Throughout the program

Career Coach

Your coach helps you build a personalized growth plan, sharpen your story, and land the role you’re aiming for. You choose who you work withβ€”with evening and weekend availability.

Meet our coaches
Technical Advisor
When the coursework gets hard

Technical Advisor

A technical expert in your corner for the challenging parts. Many of our Technical Advisors are Merit America alumniβ€”they’ve walked the exact path you’re on right now.

Learn about advisors
Your Resources

Support for the whole youβ€”not just the learner

Changing careers is hard. We’ve built support that addresses real life, not just coursework. These resources are included for every learner and alumnus, at no additional cost.

Mental Health SessionsConfidential counseling via phone, video, or in-personβ€”because emotional well-being is part of career success.
Financial AdvisingProfessional guidance to manage your finances and plan for the career transition ahead.
Community Resource ReferralsAccess to free tools and a network of trusted providers for daily essentials, including childcare, housing, food security, and everyday life needs.
Perspectives Wellness ProgramOngoing access to our holistic wellness initiative, designed to support your physical, mental, and emotional health long after program completion.
Monthly Alumni NewsletterJob openings, networking events, volunteer opportunities, and community updates delivered to your inbox.
Continuing Education CreditsPursue degree pathways with Northeastern University, Golden Gate University, SNHU, and WGU.
Lifetime Coursera AccessFree access to the full alumni Coursera catalogβ€”keep learning, keep growing, keep earning, for life.
Our Impact

We care about the success of every learner

Our program isn’t just about earning a certificate; it’s about empowering you with the skills and mindset to build the career you’ve always dreamed of. We help you identify and leverage your transferable skills and position you for successβ€”even without prior industry-specific work experience.

20k+

Alumni nationwide

Learners served across the country since 2018β€”generating more than $1B in cumulative wage gains

75%

Program success rate

3 in 4 alumni with outcome data report a positive career change 3+ months post-program

$21k

Avg. annual wage gain

From an average of $27,800 to $48,500+ after completing the program

Our alumni work for the world’s top companies

Amazon JPMorgan Chase Walmart Accenture Infosys Instacart Lyft Tesla Alarm.com Early Warning Amazon JPMorgan Chase Walmart Accenture Infosys Instacart Lyft Tesla Alarm.com Early Warning

Where are you in your journey?

Find the right next step based on where you are right now.

The Explorer

Not sure which career path fits your skills?

Take our free quiz to discover which high-demand career track aligns with your background, interests, and goals.

Take the Career Quiz
The Evaluator

Want to see if you qualify for the program?

Speak with an Admissions Advisor to review your eligibility, explore payment options, and get your questions answered.

Check Your Eligibility
The Program Ready

Ready to start your next chapter?

New learners start every two weeks. Apply now and begin when the timing is right for your lifeβ€”no need to wait months for the next cohort.

Apply Now
βœ“ Our Program βœ“ What You’ll Gain βœ“ Meet Your Team βœ“ Your Resources βœ“ Impact βœ“ Get Started
Two women exploring a career change into tech.
A photo of a man with glasses smiling at a career fair.
A man smiling as he receives IT Support help.

Pay when you’re earning 

At Merit America, we believe that cost should not be a barrier to your career transition.