Advance your career with

AI Essentials

Learn how to use AI tools to save time, improve your work, earn a digital certificate, and build job-ready projects in just 6 weeks— Free!

  • 6 Weeks
  • 10 hours/week
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Retail Associate     Operations Support Specialist
Why AI Essentials

Why AI Essentials?

In today’s workplace, AI isn’t just a buzzword—it’s a practical tool being used across industries. With this surge in adoption, professionals who know how to use AI confidently have a massive edge in the job market.

In-Demand Skills Organizations are investing heavily in AI-enabled workflows—automating routine tasks, improving communications and using data more effectively. Writing effective prompts is now a highly sought-after skill.
Hybrid Career Opportunities Open doors to hybrid + AI roles that combine foundational professional skills with emerging tech. Become an office administrator with AI fluency, a workflow coordinator using AI automation or a tech-enhanced customer support specialist.
Flexible & Accessible You don’t need a technical background. Designed to fit into busy schedules, this part-time, online program is built around your life so you can boost your productivity without burning out.
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Your 6-Week Roadmap to AI Fluency

This applied learning experience combines short Coursera modules, 1:1 coaching, live workshops and peer engagement. By the end of six weeks, you will demonstrate job-ready competency through an applied capstone project.

~10 Hours / WeekExpected Commitment
Week 1

Demystify AI

Build foundational AI knowledge and confidence with core concepts. Clarify your capstone focus through exploration and self-reflection.

Week 2

Prompting Mastery

Master the art of effective prompting while understanding when, how and why to use artificial intelligence responsibly.

Week 3

Customer Support Comms

Apply your prompting mastery to immediate, visible wins in professional workplace communication and client responses.

Week 4

IT & Business Apps

Apply AI to workflows that require systematic logic, conditional decision-making and clear problem escalation.

Week 5

Spreadsheets & Data

Learn to leverage AI tools to rapidly organize, analyze and communicate complex data sets.

Week 6

Showcase & Reflection

Finalize and present your capstone project with confidence. Reflect on your journey and articulate your growth to employers.

Portfolio Capstone Project

Throughout the six weeks, you will build a job-relevant AI project that demonstrates how you used AI to improve a real workplace task. Choose one of three tracks to build a portfolio-ready artifact you can proudly share on LinkedIn.

AI Workflow Assistant Automate or simplify a routine workplace process using modern AI tools.
Customer Support Chatbot Improve customer responses or frequently asked questions with AI-powered communication.
AI-Enhanced Reporting Tool Summarize, visualize or automate data analysis efficiently using AI.

Our alums work for the world’s top companies

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$0 Upfront

Get started at $0 

This program is free to join. Get job-ready AI essential skills at no cost.

A Merit America learner receiving one-on-one career coaching and job placement support.
  1. Learn in-demand skills
  2. Land a great job
  3. Free to join – limited seats
  4. Support the next cohort
Flexible Schedule

Learn on your time, from anywhere, while keeping your day job

Our programs are built for people with busy lives. Your coursework and meetings are online, and live meetings are only 3-5 hours per week. You can complete the technical coursework (through providers like Google) in-between shifts, on weekends – whatever works for your life.

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My Calendar

Monday, January 10

Merit America Program

  • At Work  8am – 3pm
  • Online Coursework  3pm – 5pm
  • Daycare pick-up  5:15pm
  • Family Dinner  6pm
  • 1:1 Career Coaching  8pm
Supported Learning

Work with a coach dedicated to your success

Meet regularly with a career coach and join live, topic based workshops that fit your schedule. After you finish, you’ll join a network of thousands of Merit America alumni.

Chat

  • Michael, Career Coach

    How’s your week so far?

  • Cora

    I’m really struggling with my resume…

  • Michael, Career Coach

    That makes sense. A lot of people get stuck here, and it doesn’t mean you’re doing anything wrong.

    We’ll work through your resume together and translate what you’ve been doing into skills employers actually look for. And the timing’s good — you’re only a week away from earning your Google IT Support Certificate.

Curriculum FAQ
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Frequently Asked Questions

Resources
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